Q) How much do Custom Shoe Inserts (orthotics) cost?
A) Custom Shoe Inserts cost $200.00 per pair; this includes shipping and handling. You will not find orthotics for this price anywhere else.

Q) How long will it take to get my orthotics?
A) Approximately 3 weeks from the time your impression kit is received in our lab.

Q) How do I pay?
A) You can pay by Visa/MasterCard at this site.

You can also pay by check or money order mailed to:

Custom Shoe Inserts
6211 Northridge Road
Johnstown, Ohio 43031

Q) Why buy from Custom Shoe Inserts and not my podiatrist?
A) Custom shoe inserts (orthotics) have never been more convenient or affordable than now. These are the same inserts (orthotics) made by podiatrists, but for hundreds of dollars less. You can obtain orthotics now from the comfort of your home without taking time from your busy schedule. Custom Shoe Inserts has a consultant podiatrist for technical issues.

Q) Why not “over-the-counter” inserts?
A) “Over-the-counter” inserts do not offer the proper fit for most people. Custom Shoe Inserts (orthotics) are made from actual impressions of your feet to meet your unique needs. They will fit your foot's exact shape, height, and size.

Q) What if I have a question or problem with my orthotics?
A) You will receive a toll-free customer service phone number for technical questions.

Q) Will they fit my shoes?
A) Your orthotics will be made from polypropylene with a thickness of 1/8" which will not take much space in your shoes. When placing your order you will be asked some detailed questions on your activities and shoe type to ensure proper fit in your shoes.

Q) Will they break?
A) It would be extremely difficult to break your orthotics under any condition. If they do break, they will be replaced at no charge for 2 years after purchase.